Solution: Check and adjust the power mode When none of any discs is running, or console fails to recognize all of them, try these solutions. Problem: None of the discs run or get recognized.Īfter inserting the disc into the drive, if the console is still saying insert a disc, it means Xbox fails to recognize your disc. If none of these solutions helps, change the CD. But the region of your console and disc should be same. Once the app is added to your Xbox One, you’ll be able to play DVDs, CDs or Blu-ray discs. Start the installation with the ‘Get’ button. If the games discs are running, but not DVDs, CDs or Blu-ray discs, then you need to install the Blu-ray player app on your Xbox. Solution 3: Install the Blu-ray player app You can also check it on your friend’s Xbox or in a retail shop. If you’ve one more console in your house, try running the disc onto it. Running the disc on other consoles helps in to discover the actual problem whether it is in the disc or the Xbox’s CD drive. Solution 2: Check the disc in another console If cleaning the disc won’t work, use the next solution. Try cleaning the CD with a clean, soft, or slightly damp cloth. Too much scratches or dust on the disc prevents the disc drive from reading the CD. Solution 1: Make sure the disc is not defective and cleanĬheck if there isn’t any defect, broken or scratch on the disc. If all discs are working fine, but only a single disc is not, then the problem is in that disc. Note: The solution given this guide will not apply on Xbox One S or on the console, which doesn’t have an optical disc drive.
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